Privacy Policy

HandyCash & Cards — Privacy Policy

Effective date: September 1, 2026

HandyCash & Cards (“HandyCash,” “we,” “us,” or “our”) provides ATM and payment card processing services and related products to merchants and business partners. This Privacy Policy explains what information we collect through our website, our customer support channels (including phone, email, and text messaging), and in the course of setting up and servicing merchant accounts, how we use and share that information, and the choices available to you.

This policy applies to HandyCash’s website at handycashandcards.com and to our support communications with current and prospective merchants and their customers. It does not apply to third-party sites we link to, or to services provided directly by our processing, banking, or network partners under their own privacy policies.

Information We Collect

Information you give us directly

  • Contact and inquiry information — name, company name, email address, phone number, and message content when you fill out a form on our website, call us, email us, or text our support line.
  • Merchant application and account information — business name, business address, tax ID, banking/settlement account details, and related information you or your business provide when applying for or maintaining an ATM or payment processing relationship with us. [CONFIRM FULL LIST WITH UNDERWRITING/ONBOARDING TEAM.]
  • Support communications — records of calls, emails, and text messages between you and our support team, including messages handled by an automated or AI-assisted support system. See Text Messaging (SMS) Program below for texting specifically.

Information we collect automatically

  • Standard web log and device information — IP address, browser type, pages visited, referring site, and timestamps — when you visit our website.
  • Information collected through cookies and similar technologies, described in Cookies & Website Analytics below.

Information we receive from others

We may receive information about you or your business from our payment processing, banking, and network partners (for example, transaction, funding, and settlement data associated with your merchant account), from service providers we use to operate our business, and from publicly available sources, in each case as needed to establish, service, and support your account.

How We Use Information

We use the information we collect to:

  • Respond to inquiries and provide customer and merchant support;
  • Set up, maintain, and service merchant and ATM accounts, including underwriting, funding, and reconciliation;
  • Operate, maintain, and improve our website and support tools, including automated and AI-assisted support systems;
  • Communicate with you about your account, including service notices and, where you’ve agreed to receive them, other updates;
  • Detect, investigate, and prevent fraud, unauthorized transactions, and other illegal activity;
  • Comply with our legal, regulatory, and contractual obligations, including obligations to our payment network and banking partners; and
  • Enforce our agreements and protect our rights and the rights of others.

Cookies & Website Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and support basic site functionality. [LIST SPECIFIC TOOLS IN USE, e.g., Google Analytics, HubSpot tracking, advertising pixels — CONFIRM WITH WHOEVER MANAGES THE SITE/HUBSPOT INSTANCE.] You can control cookies through your browser settings; disabling cookies may affect how parts of our site function. [ADD A COOKIE-CONSENT BANNER MECHANISM HERE IF ONE IS OR WILL BE IMPLEMENTED, PARTICULARLY IF THE SITE HAS VISITORS FROM CALIFORNIA OR THE EU.]

How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers — companies that perform services on our behalf, such as cloud hosting, customer relationship management (CRM), telecommunications and text messaging infrastructure, and analytics providers, under obligations to protect your information and use it only to provide services to us.
  • Payment and banking partners — our acquiring bank, card networks, and payment processing partners, as necessary to process transactions, fund your account, and meet network requirements.
  • Legal and safety reasons — when required by law, regulation, legal process, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of HandyCash, our merchants, or others.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of business assets, subject to standard confidentiality protections.
  • With your direction or consent — in any other case where you’ve directed us to share your information or given us permission to do so.

Text Messaging (SMS) Program

HandyCash offers customer support by text message (SMS/MMS) at [TOLL-FREE NUMBER] (the “Service”). This section describes our text messaging program specifically; it works alongside, and doesn’t replace, the rest of this Privacy Policy.

Consent, message frequency, and rates

By texting [TOLL-FREE NUMBER], or otherwise providing your mobile number to HandyCash for the purpose of receiving support by text, you agree to receive text messages from HandyCash related to your inquiry, including replies from our team and from automated systems used to route and respond to your message. Consent to receive messages is not a condition of purchasing any goods or services from HandyCash. Message frequency varies based on your interaction with us. Message and data rates may apply, based on your mobile carrier plan; HandyCash is not responsible for charges billed to you by your carrier. Some responses may be generated by an automated or AI-assisted system rather than a person — you may ask to speak with a member of our team at any time.

Opting out and getting help

Reply STOP at any time to stop receiving text messages from HandyCash; you’ll receive one final confirmation message. Reply HELP, or contact us at

What we collect and how we use it through this Service

When you text HandyCash, we collect your mobile number, the content of your messages, and related metadata (date, time). We use this information to respond to your inquiry, provide support, maintain records of our support interactions, and improve our support tools, including automated and AI-assisted response systems, consistent with the rest of this Policy.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

Please don’t text us sensitive payment information

Standard text messaging is not an encrypted or fully secure channel. Please don’t send card numbers, bank account or routing numbers, passwords, or other sensitive account credentials by text. If you need to share sensitive account or payment information, we’ll direct you to a secure channel. Messages that appear to contain this kind of information may be automatically redacted from our records.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect information in our care, consistent with our obligations as a business handling payment card and merchant financial data, including PCI DSS requirements applicable to our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide our services, support your account, meet our legal, tax, and regulatory recordkeeping obligations (including obligations tied to payment network and banking-partner requirements), and resolve disputes. [CONFIRM SPECIFIC RETENTION PERIODS WITH COMPLIANCE/LEGAL, PARTICULARLY FOR MERCHANT ACCOUNT AND TRANSACTION RECORDS.]

Your Privacy Choices & Rights

Regardless of where you’re located, HandyCash offers you the following choices with respect to your personal information:

  • Access — ask us to confirm what personal information we’ve collected about you and request a copy of it.
  • Correction — ask us to correct inaccurate personal information we hold about you.
  • Deletion — ask us to delete personal information we hold about you, subject to our legal, contractual, and recordkeeping obligations (for example, records tied to a merchant account, transaction, or funding history).
  • Opt-out of “sale” or “sharing” — HandyCash does not sell personal information and does not share it for cross-context behavioral or targeted advertising. If that ever changes, we will provide a clear way to opt out here.
  • Text messaging opt-out — reply STOP at any time, as described in the Text Messaging (SMS) Program section above.
  • Non-discrimination — we will not deny you goods or services, charge a different price, or provide a different level of service because you exercised any of these rights.

To exercise any of these rights, contact us at . We may ask you to verify your identity before completing certain requests. If we decline a request, you may ask us to reconsider by contacting us at the same address, and we will respond to your appeal within a reasonable time.

Children’s Privacy

Our website and services are directed to businesses and individuals over the age of 18 and are not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Material changes will be posted on this page.

Contact Us

Questions about this Privacy Policy can be directed to , [SUPPORT PHONE NUMBER], or by mail at HandyCash & Cards, 2820 Osmundsen Drive, Fitchburg, Wisconsin 53711.

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